Privacy Policy

We collect information you voluntarily provide when you submit a franchise inquiry form, contact us by phone or email, or interact with our website. This may include your full name, email address, mobile number, location or city, and any message or inquiry you submit.

We may also automatically collect certain technical data when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through cookies and similar tracking technologies to improve your browsing experience.

We use the information we collect to respond to your franchise inquiries and provide you with relevant information about our packages and services.

We also use your information to process and evaluate franchise applications, communicate updates about Expresspay products and services, improve our website and marketing efforts, and comply with legal obligations under Philippine law.

We process your personal data on the following legal bases: (a) your consent, which you provide when you submit an inquiry form; (b) the performance of a contract or pre-contractual steps at your request, such as evaluating a franchise application; and (c) compliance with a legal obligation under Philippine law.

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep your information confidential.

We may also disclose your information when required by law, to enforce our policies, or to protect the rights, property, or safety of Expresspay, our franchisees, or others.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Franchise inquiry data is retained for a period of three (3) years from the date of collection, after which it is securely deleted or anonymized.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and remember your preferences. You may choose to disable cookies through your browser settings; however, doing so may affect certain features of our website.

As a data subject under Republic Act No. 10173, you have the right to be informed about how your personal data is processed; the right to access your personal data held by us; the right to correct inaccurate or incomplete data; the right to erasure or blocking of your data under certain conditions; the right to object to processing; and the right to lodge a complaint with the National Privacy Commission (NPC).

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided below.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions about this Privacy Policy or wish to exercise your data privacy rights, please contact us:

Expresspay Inc - Data Protection Officer

Unit 402 Henrys Bldg, Ortigas Ave, Greenhills, San Juan, Metro Manila

Email: [email protected]

Phone: +63 917 137 4032