Terms of Service

These Terms of Service ('Terms') constitute a legally binding agreement between you ('User,' 'Franchisee Applicant,' or 'Franchisee') and Expresspay Inc ('Company,' 'we,' 'us,' or 'our'), a corporation duly organized and existing under the laws of the Republic of the Philippines.

By accessing or using the Expresspay Inc website (expresspayinc.ph), submitting a franchise inquiry, or entering into a Franchise Agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable Philippine laws and regulations.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or services following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website. Prohibited conduct includes transmitting any unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable content.

You must not attempt to gain unauthorized access to any part of the website, its servers, or any systems connected to it. You must not use automated tools, bots, or scrapers to extract data from the website without our prior written consent.

All information you provide through our website — including franchise inquiry forms — must be accurate, complete, and current. Submission of false or misleading information may result in disqualification from the franchise program and may expose you to legal liability.

Expresspay Inc offers two franchise packages: the Growth Package (PHP 180,000) and the Premium Package (PHP 340,000). The specific inclusions, rights, and obligations for each package are detailed in the official Franchise Disclosure Document and Franchise Agreement provided to qualified applicants.

Submission of a franchise inquiry or payment of any reservation fee does not constitute a binding franchise agreement. A franchise is only granted upon execution of the official Franchise Agreement signed by both parties and upon full payment of the applicable franchise fee.

Franchise fees are non-refundable once the Franchise Agreement has been executed, except as expressly provided in the Franchise Agreement or as required by applicable Philippine law. All fees are quoted in Philippine Pesos (PHP) and are subject to applicable taxes.

Franchisees must comply with all operational standards, branding guidelines, and service protocols established by Expresspay Inc. Failure to maintain these standards may result in suspension or termination of the franchise as outlined in the Franchise Agreement.

All content on this website — including but not limited to text, graphics, logos, icons, images, audio clips, and software — is the exclusive property of Expresspay Inc or its content suppliers and is protected by Philippine intellectual property laws and international copyright treaties.

The Expresspay Inc name, logo, trademarks, service marks, and trade dress are the exclusive property of Expresspay Inc. Franchisees are granted a limited, non-exclusive, non-transferable license to use the Expresspay brand and marks solely within the scope and territory defined in their Franchise Agreement.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this website without our prior written consent. Any unauthorized use of our intellectual property may result in civil and criminal liability under the Intellectual Property Code of the Philippines (Republic Act No. 8293).

Upon expiration or termination of a Franchise Agreement, the franchisee must immediately cease all use of Expresspay trademarks, branding materials, and proprietary systems, and must remove or destroy all materials bearing the Expresspay brand.

In connection with your franchise inquiry or franchise operations, you may receive or have access to confidential information belonging to Expresspay Inc, including but not limited to business processes, pricing structures, partner agreements, operational manuals, and proprietary software systems.

You agree to keep all such confidential information strictly confidential and not to disclose it to any third party without our prior written consent. This obligation of confidentiality survives the termination or expiration of any franchise relationship and continues for a period of five (5) years thereafter.

To the fullest extent permitted by applicable Philippine law, Expresspay Inc, its directors, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this website or our services.

Expresspay Inc does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. The website and its content are provided on an 'as is' and 'as available' basis without warranties of any kind, either express or implied.

Our total liability to you for any claim arising out of or relating to these Terms or your use of the website shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or PHP 5,000, whichever is lower. This limitation applies regardless of the form of action.

Nothing in these Terms shall limit or exclude our liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law, including the Consumer Act of the Philippines (Republic Act No. 7394).

You agree to indemnify, defend, and hold harmless Expresspay Inc and its directors, officers, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of the website, your violation of these Terms, or your violation of any rights of a third party.

Franchisees further agree to indemnify Expresspay Inc against any claims arising from the franchisee's operation of their franchise branch, including but not limited to employment disputes, customer complaints, regulatory violations, and third-party claims.

We reserve the right to suspend or terminate your access to this website at any time, with or without cause, and with or without notice, including if we believe you have violated these Terms or any applicable law.

Franchise agreements may be terminated by either party in accordance with the terms and conditions set forth in the executed Franchise Agreement. Grounds for termination by Expresspay Inc include, but are not limited to, material breach of the Franchise Agreement, failure to meet operational standards, non-payment of fees, and conduct that damages the Expresspay brand or reputation.

Upon termination of a franchise, the franchisee must immediately cease operations under the Expresspay brand, return all proprietary materials, settle all outstanding financial obligations, and comply with any post-termination obligations specified in the Franchise Agreement.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or any Franchise Agreement, the parties agree to first attempt to resolve the matter through good-faith negotiation within thirty (30) days of written notice of the dispute.

If the dispute cannot be resolved through negotiation, the parties agree to submit the matter to mediation administered by the Philippine Mediation Center (PMC) or the Philippine Dispute Resolution Center, Inc. (PDRCI) before resorting to arbitration or litigation.

Any unresolved dispute shall be finally settled by binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI). The arbitration shall be conducted in the English language in Metro Manila, Philippines. The arbitral award shall be final and binding on both parties.

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

For any matters not subject to arbitration, the parties irrevocably submit to the exclusive jurisdiction of the appropriate courts of San Juan City, Metro Manila, Philippines. You waive any objection to the laying of venue in such courts and any claim that such courts are an inconvenient forum.

Our website may contain links to third-party websites or services that are not owned or controlled by Expresspay Inc. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

We strongly advise you to read the terms and privacy policies of any third-party websites you visit. Our inclusion of a link to a third-party website does not imply endorsement of that website or its content.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at: Expresspay Inc, Unit 402 Henrys Building, Ortigas Avenue, Greenhills, San Juan City, Metro Manila, Philippines.

You may also reach us by email at [email protected] or by phone at (02) 8724-3988. We aim to respond to all inquiries within three (3) to five (5) business days.